Archive for: Support | Stromasys

Charon does not use Log4J


Our engineers have been following the news of the highly publicized Log4J vulnerability. Our Charon legacy hardware emulation products do not use Log4J and are unaffected.

We recommend that customers continue to monitor updates from other vendors and refer to the official bulletin and detail regarding this vulnerability below.

Reinforced Global Legacy System Support

With the recent reinforcements that we have made to our worldwide team of service, support, and implementation professionals, Stromasys now offers a more comprehensive support experience. Our team of virtualization experts and OpenVMS, Tru64 UNIX, SUN Solaris, and MPE/iX software engineers has grown to 15 members covering all of our main market areas (the Americas, EMEA & India, and APAC), and we are now more accessible than ever through 24/7 availability via email and our Online Support Center. These reinforcements enable us to focus on first class product support, also laying foundation for the future extension into areas such as legacy OS (OpenVMS, Tru64 UNIX, Solaris) systems management and administration, as well as to introduce tailored Charon Management services — including remote system administration, assistance in patch deployment and upgrades, and regular reporting on your support-related operations.

Online Support Center: Click Here